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Desmystifying Concepts

Demystify concepts and understand the difference between client and market and see why knowing both is essential for decisions, profit, growth and development.

conceitos
Foto: Divulgação
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In the world of business, institutions and society, many words are used as if they mean the same thing.

They don't mean it.

When we confuse concepts, we also confuse decisions, strategies, and responsibilities.

And this confusion has a cost: it can lead to stagnation, unnecessary competition and fragmentation.

Therefore, in this series, we will put concepts side by side to understand their differences, their roles and their relationships.

Because understanding better is acting better.

And when we understand better, we can replace fragmentation with cooperation and expand our ability to generate development.

DEMISTIFYING CONCEPTS

Clear Concepts. Better decisions. More cooperation. More development.

DEMYSTIFYING CONCEPTS — 01

Customer × Market

You know your client.

But do you know the market in which it is inserted?

Not confusing customer with market is essential for any entrepreneur.

The customer is the one who buys. The market is the environment where the company competes, creates value and competes for opportunities. Knowing the customer helps to understand desires, needs and behaviors. But it is the understanding of the market that reveals competition, trends, culture, technology, rules, opportunities and risks.

And here is the central point: profit is not born within the company. It is born in the relationship of the company with the market.

The company produces, organizes and delivers value. The market is the one who recognizes this value and transforms this capacity into revenue, margin and growth.

Knowing the customer helps to sell today. Understanding the market is what allows you to continue profiting tomorrow.

CONFUSE CONCEPTS FRAGMENTA.

COMPREHEND CONCEPTS CONNECT.

We need both.

We just don't need any confusion.

ASSOCIATIVE INTELLIGENCE

Associate to Develop.

Also read: https://bntonline.com.br/inda-tem-rock-de-verdade-no-radio-por-john-elvis/

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Gilmar Denck
Author
Gilmar Denck
Gerente institucional Acipg. Empresário há 44 anos. Associativista há 33 anos. Filósofo e administrador. Apaixonado por inteligência associativa
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