Cata-Treco may have WhatsApp service and collection schedule in PG
Cata-Treco in Ponta Grossa may have WhatsApp service, collection scheduling and organized by neighborhoods calendar
Residents of Ponta Grossa will be able to count on an official service channel, preferably via WhatsApp, to request the bulky waste collection service of the Cata-Treco program. The change is envisaged in a bill approved by Câmara Municipal on Wednesday (28), with the aim of facilitating the scheduling of collections and improving communication with the population.
The proposal, presented by the councilor Fabio Silva (Republicanos), amends Lei Municipal no 15.511/2025, which regulates the operation of Cata-Treco in the municipality. The text was approved through Bill No. 341/2026.
What changes in the service of Cata-Treco?
The main novelty is the provision of a specific channel so that residents can contact the collection service, without relying exclusively on electronic forms.
According to the project, the tool should allow the population to make collection requests, schedule the attendance, follow the progress of the requests and receive a protocol or identification number.
The channel should also offer information on the forecast of the collections and clarify questions related to the service.
The preference is for the use of WhatsApp, but the legislation allows the adoption of another messaging platform widely used by the population.
Residents can consult collection schedule by neighborhoods
Another change planned in the project is the availability of an official schedule of Cata-Treco by Prefeitura de Ponta Grossa.
The program should be organized, preferably, by neighborhoods, regions or areas of the municipality, presenting the dates foreseen for the passage of the teams responsible for the collection.
The measure aims to give more predictability to the service, allowing residents to know when they can request the removal of materials.
Failure to attend motivated proposal
According to the councilor Fabio Silva, the amendment of the legislation was motivated by difficulties identified in the operation of the program.
Currently, residents can make requests through an electronic form from Google Forms. However, the system does not provide sufficiently clear information to monitor applications.
The councilman argues that the creation of a specific channel can solve some of these difficulties and make the service more accessible.
The current legislation already provides for scheduling by channels made available by the Executive, but the parliamentary considers it necessary to improve the communication to ensure greater predictability in the realization of the collections.
When does WhatsApp service begin?
Despite the approval by Câmara Municipal, the new service channel still has no announced deployment date.
The creation of the tool will depend on the remaining legal steps and the implementation by Prefeitura de Ponta Grossa. The approved project also does not provide a WhatsApp number for attendance.
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