PG 203 anos: The Invisible Engineering of VCG That Moves Ponta Grossa

Even before dawn, a complex operation is already underway to set Ponta Grossa in motion. While much of the city still sleeps, maintenance, cleaning, sourcing, operation and monitoring teams work in an integrated way so that hundreds of trips happen safely, punctually and reliably throughout the day.

Collective transport is one of the gears that underpin the functioning of a modern city. Every day, thousands of people depend on it to get to work, schools, universities, hospitals, shopping centers and industries. When it works well, it almost goes unnoticed. It is precisely this apparent simplicity that hides one of the most complex operations of urban infrastructure.

Over the last few decades, Ponta Grossa has grown, expanded its neighborhoods, consolidated itself as an important industrial, logistics and university hub, and saw new demands for mobility emerge. The Campos Gerais participated in this transformation at each stage, evolving its operation to serve an increasingly dynamic and connected city. More than following changes, the company seeks to anticipate them, continuously investing in technology, people qualifications and operational intelligence to meet the challenges of urban mobility today and tomorrow.

Today, VCG operates a fleet of 212 buses, spread over 95 lines, making thousands of trips daily and carrying, on average, 80,000 equivalent passengers per day. To ensure this level of operation, it continuously invests in fleet renewal, in the training of its teams and in solutions such as embedded telemetry, real-time operational monitoring and pay-as-you-go. The company also closely follows the evolution of new technologies for public transport, conducting evaluations and tests with different propulsion alternatives, such as electric and gas-powered vehicles, always with the aim of incorporating solutions that can increase the efficiency, comfort and sustainability of the system. In 2025/2026, it incorporated 55 new vehicles, between articulated and superticculated, all equipped with air conditioning, increasing the comfort, accessibility and efficiency of the operation.

The transformation of mobility also takes place within the company. In addition to modernizing the fleet and operating systems, VCG has been empowering its employees to use artificial intelligence-based technologies as tools to support decisions, planning and the development of new processes. The first internal projects already demonstrate the potential of this transformation and signal a new stage of evolution, always with a focus on the continuous improvement of the operation and the quality of the services offered to the population.

In a system of this dimension, technology alone does not solve. There are hundreds of professionals who, every day, put knowledge, responsibility and dedication at the service of the city.

Drivers, mechanics, electricians, cleaning, operation, engineering, technology and management teams form an integrated structure that works to make every trip happen safely, regularly and reliably.

Coordinating an operation of this complexity on a daily basis requires much more than material resources. It requires accumulated knowledge of many decades, management ability, operational discipline, organizational solidity and long-term vision. In an essential service for society, these characteristics make a difference because they allow us to continuously invest, incorporate new technologies with responsibility, train people and maintain high standards of governance, compliance and business sustainability – indispensable pillars for the stability and trust that people expect from a public transport system.

Putting a city in motion is a permanent challenge. It requires investment, innovation, prepared people and an organization able to continuously evolve without losing sight of its responsibility to the community. It is this commitment that makes Viação Campos Gerais a partner in the development of Ponta Grossa, helping to connect people, opportunities and the future.

Article from Campos Gerais for the book: "PONTA GROSSA: From the Route of the Tropeiros to the Tracks of Innovation"